We want you to love what you ordered. If something’s not right, we’ve got you covered.

7-Day Exchange Window

You have 7 days from the date of delivery to request an exchange or wallet refund. After 7 days, we are unable to process any requests.

What You Can Do

• Exchange for a different size or design
• Get a refund to your Rangsar Wallet (redeemable on any future order)

Eligible Items Must Be

• Unworn and unwashed
• In original condition with all tags intact
• Purchased at full price

Not Eligible for Exchange or Refund

• Sale or discounted items
• Customized or personalized orders
• Items that have been worn, washed, or damaged after delivery
• Items with faded prints due to improper washing

Care tip: Always hand-wash in cold water and hang dry. Never tumble dry or iron directly on the print.

Return Shipping

• Incorrect or damaged item (our fault): We cover return shipping.
• Size or design exchange (your choice): Return shipping is the customer’s responsibility. A delivery charge also applies to the replacement shipment.

How to Request

Email us at [email protected] with your order number and the reason for your exchange or return. For faster processing, please attach clear photos if the item is damaged or incorrect.

Processing takes 5–10 working days after we receive the item.

Rangsar reserves the right to update this policy at any time without prior notice.

Last updated: October 2026