This Privacy Policy explains how Rangsar (“we”, “us”, “our”) collects, uses and protects your personal information when you visit or make a purchase from rangsar.com (the “Site”). By using the Site, you agree to the practices described here.

1. Information We Collect

Information you give us:

• Name, email address, phone number
• Billing and shipping address
• Order details and purchase history
• Messages you send us (for example, exchange or refund requests)

Information collected automatically:

• Device and browser type, IP address, and time zone
• Pages you visit, links you click, and how you reached the Site
• Cookies and similar technologies (see Section 5)

Payment information: Payments are handled by secure third-party payment providers. We do not store your full card details on our servers.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders and handle exchanges and refunds
• Communicate with you about your orders, account and support requests
• Send updates, offers and promotions (you can opt out at any time)
• Maintain your Rangsar Wallet balance, if applicable
• Improve our Site, products and customer experience
• Prevent fraud and keep the Site secure
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We share it only with:

• Delivery and courier partners, to deliver your orders
• Payment processors, to complete your transactions
• Our e-commerce platform and service providers (such as hosting, analytics, email and marketing tools) who help us run the Site
• Authorities, where required by law or to protect our rights, customers or the public

These parties may only use your information to provide services to us.

4. Data Retention

We keep your information for as long as needed to fulfil orders, provide support, meet legal and accounting requirements, and resolve disputes. After that, we delete or anonymise it.

5. Cookies

We use cookies to keep items in your cart, remember your preferences, and understand how the Site is used. You can control or disable cookies in your browser settings, though some parts of the Site may not work properly without them.

6. Security

We take reasonable steps to protect your information, including encrypted connections and access controls. However, no method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.

7. Your Rights

You may contact us to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your information, subject to legal and order-related requirements
• Opt out of marketing messages (you can also use the unsubscribe link in any email)

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before sharing your information.

9. Children

Our Site is not directed at children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the “Last updated” date will be revised. Your continued use of the Site means you accept the updated policy.

11. Contact Us

For any questions or requests about this Privacy Policy or your personal information, email us at [email protected].

Last updated: October 2026